Refund Policy
Read our refund policy to understand your rights
Last updated: April 27, 2026
We want you to be satisfied with your purchase. This Refund Policy outlines the conditions under which refunds are granted for purchases made through our platform.
1. Eligibility for Refunds
Refunds may be granted in the following circumstances:
• Technical errors that prevented you from accessing a service you paid for.
• Double charges or billing errors.
• Service cancellation initiated by us.
• As required by applicable consumer protection law in your jurisdiction.
2. Refund Process
To request a refund:
1. Contact us within 7 days of the transaction.
2. Provide your order number, the reason for the refund, and any relevant documentation.
3. We will review your request and respond within 5 business days.
4. Approved refunds will be processed to the original payment method within 5–10 business days.
3. Contact
For refund requests or questions, please contact us at:
Email: info@sea-maze.com
Address: 78 chemin du Sigalon 83600 Les Adrets de L'Esterel, France
Phone: +33749032511